Using your AI contact.

Choose a number in the Directory and check its supported channels and region. Tap Call or Text on your phone, or enter the number in your dialer or SMS app. Start with a question in ordinary language; no special prompt is needed.

Supported phone calls and SMS use your cellular service, so they do not require a smartphone, an app download or mobile internet. You still need mobile coverage and a plan that supports the channel. Webchat and browser voice require an internet connection.

Each directory listing identifies its country or area and available channels. Voxie regional services support local mobile numbers in the listed country or area. Personal and Business currently offer U.S. numbers. Check availability before making an international call or sending an international SMS.

Public Voxie has a limited free allowance, with optional paid top-ups. Free access is not unlimited. Carrier SMS, call, roaming and international charges are separate and may apply even when Voxie access is free.

Current Personal and Business pricing is maintained on the Products page at voxie.network/create. Personal covers AI voicemail; Business covers customer calls and SMS with agent management. Included usage and activity rates are shown before activation.

The Business creator console shows balance and activity. Additional allowance is an optional purchase; additional charges require your approval. If you need help with a public Voxie allowance, top-up, payment or cancellation, contact support with the number you used. Do not email payment-card details.

Call or text 415-943-1040 and choose Personal or Business. Describe the role and greeting, receive a working number to try, then activate through a secure payment link.

The creator can personalize its greeting, instructions, tone, available voice and language settings, notifications and permitted actions. Explain the change in conversation with your assistant. For example: “Ask callers for their preferred callback time.”

The AI agent management console is included with Business. Personal setup and personalization happen through conversation. Business creators can use Sign in and enter the creator phone number. A six-digit code is sent by SMS. The console adds text chat, browser voice and a view of usage and reminders. Never share your verification code with another person.

Connected sessions and channels share the relevant creator or contact context. Context is not a public inbox: outside contacts do not receive the creator’s private management access. Changing phone numbers or using an unrecognized identity may require verification.

We provide a dedicated number from our existing number pool with both Personal and Business, so there is no need to acquire one yourself. Bringing your own number is also an option; connection arrangements depend on your provider and the channels required.

Yes. Both paid plans provide a separate dedicated number. You can share that number directly, or optionally have your mobile operator conditionally forward unanswered, busy or unreachable calls to it. You do not need to port your existing number.

Ask your carrier for conditional call forwarding to your AI number. The exact settings and supported conditions depend on your carrier. Test from another phone: let the call go unanswered, check the greeting and confirm that you receive the message notification. Avoid unconditional forwarding unless you want every call routed to the assistant.

Follow your greeting and instructions, collect the caller’s name and reason for calling, take a message and notify you. Approved booking links and configured transfer rules can provide a next step.

Private context and management functions require verified creator access. Outside callers follow the behavior and permissions set for them. The creator console uses six-digit SMS verification.

Email info@textmei.com with the phone number or account you used and the request. Support may need to verify your identity before acting on private information. Do not include verification codes, passwords or sensitive conversation content in your first email.

AI can make mistakes. Check important details before relying on an answer or taking an action. Voxie is not an emergency service; use your local emergency number for urgent help.